Privacy & cookie policy

At Bluebells & Bumblebees, we are committed to ensuring the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide while using our website.

1. Information We Collect

We collect both personal and non-personal information to provide you with a seamless shopping experience. This may include:

Personal Information:

- Name

- Contact information (email address, phone number, shipping address)

- Billing information (credit card details, billing address)

- Account credentials (username, password)

Non-Personal Information:

- Cookies and usage data

- IP address

- Browser type

- Device information

2. How We Use Your Information

We use the collected information for the following purposes:

- Order Processing: To process and fulfill your orders.

- Communication: To communicate order updates, promotions, and important announcements.

- Customer Support: To provide assistance and address inquiries.

- Personalisation: To tailor your shopping experience and recommend products based on your preferences.

- Analytics: To analyse website usage and improve our services.

3. Information Sharing

We do not sell, trade, or transfer your personal information to third parties without your consent, except for the purpose of fulfilling your order and providing services on our behalf (e.g., shipping partners). We ensure that these third parties adhere to the same privacy standards.

4. Security Measures

We implement industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. This includes encryption, firewalls, and regular security audits.

5. Cookies

Our website may use cookies to enhance your browsing experience. You have the option to disable cookies in your browser settings, but this may affect the functionality of our site.

6. Your Rights

You have the right to access, correct, or delete your personal information. You may also opt-out of marketing communications at any time. To exercise these rights, please contact us at bluebellsbumblebees@gmail.com.

7. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices. The latest version will always be available on our website.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at bluebellsbumblebees@gmail.com.